Experts in Legal Sector IT Support

Supporting some of the UK’s leading Law Firms

Portfolio_Law

The legal world is demanding and technology plays a big part in enabling growth and increased productivity. We deliver tailored Managed IT Services that give a competitive edge to Legal sector companies. Our approach is to sub-divide our Service Desk operation into small, bespoke, specialist teams that have particular experience of IT support in the sector.

This means that in addition to traditional IT Managed Services that cover user and infrastructure support, monitoring and management we can also:

  1. Support legal sector specific applications including CMS at first line
  2. Improve mobility, flexible working and secure access to the Cloud
  3. Improve First Contact Resolution (FCR) across a broader range of legal sector IT Incidents and Service Requests
  4. Utilise our extensive sector-specific experience

 

Our bespoke Legal sector IT support includes:

  • CMS, Digital Dictation software, Document Management and CRM support plus vendor triage
  • National and International office support (including multi-lingual)
  • Rapid onsite deployment across the UK for legal sector for desk-side support
  • A round-the-clock ‘lights-on’ Service Desk

 

We’ve recently provided strategic guidance on the best ways to use IT to gain a competitive advantage in the legal sector. These include:

  • Implementation support for a new office for a national law firm
  • Out-of-hours support for key staff and applications
  • ICT systems audit and strategic roadmap

 

Find out how we offer much more than just great IT Support

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