Not-for-profit and Charity IT Support

Supporting the UK’s leading Not-for-profit Organisations

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Not-for-profit and charity sectors have a big responsibility to ensure demonstrable value for money to their trustees and donors. We ensure value by going the extra mile with service and delivering bespoke support.

In addition to traditional IT Managed Services that cover user and infrastructure support, monitoring and management we also:

  1. Support not-for-profit sector specific applications at first line
  2. Better flexible working, mobility and secure access to the Cloud
  3. Improve First Contact Resolution (FCR) across a broader range of Not-for-profit sector IT Incidents and Service Requests
  4. Share knowledge gained within the charity sector

Tailored Not-for-profit sector IT support includes:

  • Business critical fund raising websites with proactive transaction monitoring
  • National and international office support (including multi-lingual)
  • Rapid onsite deployment across the UK for not-for-profit sector for desk-side support
  • A ‘lights-on’, 24/7 Service Desk

Recent work we’ve done in the not-for-profit sector includes:

  • Design and implementation of a new data centre for a national charity
  • Out-of-hours support for key staff and applications
  • Strategic and budget planning
  • ICT systems audit and strategic roadmap

 

Call or email us to find out how we can help your organisation

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